Privacy Policy
Last updated: October 2026
Living Room ("we", "us", "our") operates the website livingroomsamui.com and is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products. By using our site, you consent to the practices described below.
1. Information We Collect
We collect information you provide directly to us when you create an account, place an order, or apply for a medical prescription. This includes your name, email address, phone number, delivery address, and payment details. We also automatically collect certain data such as your device type, browser, IP address, and usage activity on our website.
2. How We Use Your Information
We use your information to process and deliver orders, verify your age and identity, manage your medical prescription application, communicate with you about your orders and account, improve our website and services, and comply with Thai legal and regulatory requirements regarding the sale of cannabis products.
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our business, such as payment processors, delivery partners, and our hosting platform, but only to the extent necessary to provide the service you requested. We may also disclose information when required by law or to protect our rights and comply with Thai cannabis regulations.
4. Data Security
We take reasonable measures to protect your personal information using encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.
5. Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember items in your cart, and understand how visitors use our website. You can control cookies through your browser settings, but disabling them may affect some features of the site.
6. Your Rights
You have the right to access, update, or delete your personal information. You can manage your account details from the Profile Settings page, or contact us directly to request changes. You may also opt out of marketing communications at any time.
7. Data Retention
We retain your personal information for as long as your account is active and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Prescription and order records are retained in accordance with Thai law.
8. Children's Privacy
Our website is intended for adults aged 20 and over. We do not knowingly collect personal information from anyone under 20. If you believe we have collected information from a minor, please contact us immediately so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the date at the top.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at thelivingroom.th@gmail.com or visit our store at 67, Angel Plaza, 17 Bangrak Reach Rd, Bo Put, Ko Samui District, Surat Thani 84320, Thailand.
